Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Chiya website (drinkchiya.com) and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Age Restriction

Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business. By placing an order, you confirm that you are at least 18 years of age. We reserve the right to request proof of age and to refuse any order where age verification cannot be satisfactorily completed.

「根據香港法律，不得在業務過程中，向未成年人售賣或供應令人醺醉的酒類。」

3. Orders and Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud. If your order is cancelled after payment, we will issue a full refund.

4. Pricing and Payment

All prices are listed in Hong Kong Dollars (HKD) and are subject to change without notice. Payment must be made in full at the time of ordering. We accept payment via the methods displayed at checkout.

5. Delivery

We currently deliver within Hong Kong. Delivery times are estimates and not guaranteed. Risk of loss or damage to products passes to you upon delivery. Please ensure that someone of legal drinking age is available to receive the delivery.

6. Returns and Refunds

Due to the nature of our products, we do not accept returns of opened bottles. If you receive a damaged or incorrect product, please contact us within 7 days of delivery at contact@drinkchiya.com with photographs of the issue. We will arrange a replacement or refund where appropriate.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and design, is the property of Chiya or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Chiya shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the Hong Kong courts.

10. Contact

For any questions regarding these Terms, please contact us at contact@drinkchiya.com.